27 JUNE 2019
Should you have any concerns about how your information is managed at the practice, please contact the Practice Manager. If you are still unhappy following a review by the practice, you have the right to lodge a complaint with a supervisory authority. You have the right to complain to the UK supervisory Authority as below
Wycliffe House - Water Lane - Wilmslow -Cheshire - SK9 5AF
HOW DO WE MAINTAIN CONFIDENTIALITY OF YOUR RECORDS
We are committed to protecting your privacy and will only use information collected lawfully in accordance with:
1.Data Protection Act 2018
2.The General Data Protection Regulations 2016
3.Human Rights Act 1998
4.Common Law Duty of Confidentiality
5.Health & Social Care Act 2012
6.NHS Codes of Confidentiality. Information Security 7 Records Management
7.Information: to Share or Not to Share
16 May /2019 PATIENT GROUP
The next Patient Group meeting will be 2 July 2019, 5 - 6.30pm - all patients are welcome
If you think you have got MEASLES call ahead .Have you got a rash and do you feel very unwell? - don't go to the surgery, walk in centre or local emergency department call ahead and get advice. By following the above advice if you do have MEASLES you wont pass it on to others MEASLES is serious, it is not just a problem in children people with low immune systems that can not fight it off, or pregnant women
Extended Hours - March 2019
GP and Nurses appointments are now available in our locality in the evening and at weekends.
Please note this is not a WALK IN SERVICE as all appointment are bookable through the surgery
For more information please ask at reception or our admin team
SPEAK TO RECEPTION ABOUT BOOKING APPOINTMENTS AND ORDERING REPEAT PRESCRIPTIONS ON LINE
July 16 2018
We will not be accepting repeat prescriptions for patients from the pharmacy from 16 July, patients can leave their repeat prescriptions at reception during opening hours and the post box on the back door in the car park is 24 hours, 7 days a week
We need more patients to join the group who have interesting suggestions and ideas in the way the practice moves forward. The practice area is growing with more people moving into the area all of which we need to register at the practice
Our next meeting is May 2019 and all are welcome ask at reception for more information. meetings are held every 6/8 weeks at 5pm to 6.30pm at the Practice
Due to the increase of patients shouting and the verbal abuse from patients towards practice staff we have introduced a protocol. If patients do shout or are getting angry with staff , our staff member will inform you they are closing the conversation and the phone will be put down.
OLI CARR - Practice Manager
Welcome to the Houghton Regis Medical Centre website
Houghton Regis Medical Centre is a long established surgery with a central location in Houghton Regis, opposite the main Bedford Square.
We provide a full range of Personal Medical Services for our patients. We have five GPs, Nurses, an administrative and an attached team which includes District Nurses, Health Visitors, Midwifes and Counsellors. From time to time, we also have Medical Students from Royal Freee & UCL Medical Schools training at the Practice.
Our website is designed to help you get the best out of the services we provide. It also includes a section with health information and leaflets for patients. We hope you find the website helpful, informative and easy to use.
We are keen to continuously develop the practice and the services we provide and would very much welcome your feedback.
There are designated disabled car-parking bays outside the Surgery and a ramp to enter the building to allow for wheelchair access. There are specific toilet facilities for the disabled.
The Surgery will be closed from 2pm during 2019 for Staff Training, for more information please see below
Tuesday 30 April Tuesday 21 May
Thursday 27 June Wednesday 18 September
Thursday 7 & 28 November
ASK IN SURGERY TO SIGN UP FOR ONLINE SERVICES
Sign up to our Online Services - Book your appointments with your USUAL GP Online -Request your repeat prescription Online -
Give consent online to receive appointment reminders through text messages
MAKE AN APPOINTMENT WITH A MEMBER OF OUR STAFF TO SIGN UP (appointments between 9-5)
(Please complete the contact details update form before you make an appointment)
(Site updated 27/06/2019)